Congratulations! Get ready for your program benefit
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Great news! Your program benefit for
##cell_number## has been approved and will
start on ##udf1##.
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If this is a transfer of your program benefit from
another provider, SafeLink initiated the transfer on
##udf2##. If you believe your program benefit
was transferred improperly, you have the right to
file a complaint with the FCC by clicking here or
calling 888-225-5322.
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What’s Next?
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We’ll notify you each month once your
monthly benefit is provided.
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Once you receive them, you must make
a call, send a text, or use your Data
(without Wi-Fi) at least once every 30
days
to keep your benefit active.
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| Text∆ HELP
to
611611
for
Fast
Answers |
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Self-help service that lets you process transactions like adding airtime or
checking your balance. Get information,
troubleshoot any issue or reach a representative, all through text messaging!
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| Customer Care &
Technical Support |
Need help with our website or service?
Please call us first!
1-800-SafeLink
(1-800-723-3546)
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Verizon Compliance
Hotline
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Have questions or
concerns about potential
fraud or other misconduct associated with our
ACP or Lifeline program? Please call our parent
company Verizon’s Compliance Hotline.
ethics@verizon.com
1-844-894-8433
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FCC Contact Center
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Need to talk to someone about your Affordable
Connectivity
Program (ACP) eligibility or the status of
your application?
1-877-384-2575
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If you have any concerns or questions about potential fraud or other misconduct associated with our Lifeline or
Affordable Connectivity Programs, our Compliance Hotline is available 24 hours a day, 7 days a week. The
Compliance
Hotline allows reports to be made anonymously to Verizon, our
parent
company.
∆Message and Data rates may
apply.
Please
refer always to SafeLink’s Privacy
Policy at safelinkwireless.com/privacypolicy
and
to the latest Terms
and
Conditions
of Service
at safelinkwireless.com/termsandconditions.
SafeLink Wireless® is
supported by Lifeline and the Affordable Connectivity
Program (ACP). Lifeline is a government benefit program. Only eligible consumers
may enroll in Lifeline. Lifeline and ACP supported service is non-transferable and
limited to one per household. Documentation of income or program participation
may be required for enrollment. ACP is a government benefit program operated by
the Federal
Communications Commission. Households may be eligible for ACP if
they are qualified for Lifeline, free or reduced-price school lunches or breakfasts,
Special Supplemental Nutrition Program for Women, Infants and Children (WIC), a
Pell Grant, or have an income less than or equal to 200% of the Federal Poverty
Guidelines. SafeLink customer service may be reached at 1-800-723-3546. Service
is
subject to the SafeLink Terms and Conditions. If your ACP plan includes any
unlimited service, we reserve the right to review your account for usage in violation
of the SafeLink Terms and Conditions. All services are provided by TracFone Wireless Inc.
When you purchase, activate, or
use a SafeLink phone or SafeLink Wireless services, you agree to
comply with the latest
Terms and Conditions
of Service, which are subject to change without notice. Please refer always to the latest Terms and
Conditions of Service at SafeLink.com. SafeLink® is a registered trademark of TracFone Wireless,
Inc. ©##year## TracFone Wireless, Inc. 9700 NW 112th Avenue,
Miami, FL 33178. All rights
reserved.
Privacy Policy
##campaign_cd##
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