Keep your service by making a
call
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| IMPORTANT USAGE REMINDER |
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| Dear SafeLink Customer, |
| You have not used your SafeLink phone lately, which puts your free benefits through ##udf1## at risk. |
| The FCC requires that we discontinue service to any customer who does not use their SafeLink phone at least once every 30 days. |
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| Keeping your benefits is easy |
Simply use your SafeLink phone to
complete one of these qualifying actions: |
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| We encourage you to use your phone today to avoid future service interruption. |
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| Text∆ HELP
to
611611
for
Fast
Answers |
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Self-help service that lets you process transactions like adding airtime or
checking your balance. Get information,
troubleshoot any issue or reach a representative, all through text messaging!
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| Customer Care &
Technical Support |
Need help with our website or service?
Please call us first!
1-800-SafeLink
(1-800-723-3546)
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Verizon Compliance Hotline
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Have questions or concerns about potential
fraud or other
misconduct associated with our
ACP or Lifeline program? Please call our parent
company Verizon’s Compliance Hotline.
ethics@verizon.com
1-844-894-8433
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FCC Contact
Center
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Need to talk
to someone about your Affordable
Connectivity Program (ACP) eligibility or the status of
your application?
1-877-384-2575
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ΔMessage and Data rates may apply. Please refer always to SafeLink’s Privacy Policy at safelinkwireless.com/privacypolicy and to the latest Terms and Conditions of Service at safelinkwireless.com/termsandconditions.
TracFone Wireless, Inc. offers plans under its brands that can be supported by Lifeline, the Affordable Connectivity Program (ACP), or both. Lifeline is a government benefit program. Only eligible consumers may enroll in Lifeline. ACP is a government benefit program operated by the Federal Communications Commission.
Households may be eligible for ACP if they are qualified for Lifeline, free or reduced-price school lunches or breakfasts, Special Supplemental Nutrition Program for Women, Infants and Children (WIC), a Pell Grant, or have income less than or equal to 200% of the Federal Poverty Guidelines. Lifeline and ACP supported services are non-transferable and limited to one per household.
When you enroll in ACP or Lifeline with us, you consent to our sharing your information with the Universal Service Administrative Company to ensure the proper administration of these programs. You authorize us to communicate any information provided to us to the Universal Service Administrative Company for the purpose of providing the Lifeline and/or ACP Benefit to you. If you currently receive
ACP or Lifeline from another provider and you enroll in those programs with us, your other ACP and/or Lifeline benefit with the other provider will be terminated. You are not required to enroll in ACP to enroll in Lifeline or to enroll in Lifeline to enroll in ACP. You may choose to enroll with us in ACP, Lifeline, or both or you may choose another provider for either or both government
discounts.
Your service will be subject to the Terms and Conditions for the brand and plan that you select. All services are provided by TracFone Wireless Inc. The service upload/ download speeds and data caps vary based on the available Lifeline and/or ACP qualifying plan that you select and the capabilities of your device; please visit https:// www.safelinkwireless.com/ for information of available plans, their terms and conditions, and a list of available connected devices which you may purchase. ACP Customer service may be reached at
1-833-333-9227. Upon the conclusion of the ACP benefit, if you choose to continue to use our service, it will be subject to the regular rates, terms, and conditions for the plan you
select.
When you purchase, activate, or use a SafeLink phone or SafeLink Wireless services, you agree to
comply with the latest Terms and Conditions of Service,
which are subject to change without notice. Please
refer always to the latest Terms and
Conditions of Service at SafeLink.com. SafeLink® is a registered trademark of TracFone Wireless,
Inc. ©##year## TracFone Wireless, Inc. 9700 NW 112th Avenue, Miami, FL 33178. All rights
reserved. Unsubscribe
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Privacy Policy
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