Use your SafeLink phone to avoid
service interruption
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| ACTION
REQUIRED |
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| Dear SafeLink Customer, |
| This service message is to inform you that your free benefits through ##udf1## are at risk. |
| Use your phone to complete one of these actions today: |
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| Important usage details |
| Our records indicate that you have not used your phone in 20 days, and time is running out to keep your service active. |
| As per FCC requirements, you must use your phone at least once every 30 days to avoid service interruption. |
| Failure to use your phone will result in service interruption and the loss of your free benefits through ##udf1##. |
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| Text∆ HELP
to
611611
for
Fast
Answers |
|
Self-help service that lets you process transactions like adding airtime or
checking your balance. Get information,
troubleshoot any issue or reach a representative, all through text messaging!
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| Customer Care &
Technical Support |
Need help with our website or service?
Please call us first!
1-800-SafeLink
(1-800-723-3546)
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Verizon Compliance Hotline
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Have questions or concerns about potential
fraud or other misconduct associated with our
ACP or Lifeline program? Please call our parent
company Verizon’s Compliance Hotline.
ethics@verizon.com
1-844-894-8433
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FCC Contact Center
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Need to talk to someone about your Affordable
Connectivity Program (ACP) eligibility or the status of
your application?
1-877-384-2575
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ΔMessage and Data rates may apply. Please refer always to SafeLink’s Privacy Policy at safelinkwireless.com/privacypolicy and to the latest Terms and Conditions of
Service at safelinkwireless.com/termsandconditions.
TracFone Wireless, Inc. offers plans under its brands that can be supported by Lifeline, the Affordable
Connectivity Program (ACP), or both. Lifeline is a government benefit program. Only eligible consumers may enroll in Lifeline. ACP is a government benefit program operated by the Federal Communications Commission. Households may be eligible for ACP if they are qualified for Lifeline, free or reduced-price school lunches or breakfasts, Special Supplemental Nutrition Program for Women, Infants and
Children (WIC), a Pell Grant, or have income less than or equal to 200% of the Federal Poverty Guidelines. Lifeline and ACP supported services are non-transferable and limited to one per household.
When you enroll in ACP or Lifeline with us, you consent to our sharing your information with the Universal Service Administrative Company to ensure the proper administration of
these programs. You authorize us to communicate any information provided to us to the Universal Service Administrative Company for the purpose of providing the Lifeline and/or ACP Benefit to you. If you currently receive ACP or Lifeline from another provider and you enroll in those programs with us, your other ACP and/or Lifeline benefit with the other provider will be terminated. You are not
required to enroll in ACP to enroll in Lifeline or to enroll in Lifeline to enroll in ACP. You may choose to enroll with us in ACP, Lifeline, or both or you may choose another provider for either or both government discounts.
Your service will be subject to the Terms and Conditions for the brand and plan that you select. All services are provided by TracFone Wireless Inc.
The service upload/ download speeds and data caps vary based on the available Lifeline and/or ACP qualifying plan that you select and the capabilities of your device; please visit https://
www.safelinkwireless.com/ for information of available plans, their terms and conditions, and a list of available connected devices which you may purchase. ACP Customer service may be reached at 1-833-333-9227. Upon the conclusion of the ACP benefit, if you choose to continue to use our service, it will be subject to the regular rates, terms, and conditions for the plan you select.
When you purchase, activate, or use a SafeLink phone or SafeLink Wireless services, you agree
to
comply with the latest Terms and Conditions of Service,
which are subject to change without notice. Please refer always to the latest Terms and
Conditions of Service at SafeLink.com. SafeLink® is a registered trademark of TracFone Wireless,
Inc. ©##year## TracFone Wireless, Inc. 9700 NW 112th Avenue, Miami, FL 33178. All rights
reserved. Unsubscribe
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Privacy Policy
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