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With SafeLink, you get more than just great service.
You also receive even
better benefits, such as:
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IMPORTANT:
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If you did not initiate this transfer of your monthly
benefit, or if it was done in error,
please contact us at
1-833-333-9227 immediately so that we can assist
you in resolving this matter.
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| Text∆ HELP
to
611611
for
Fast
Answers |
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611611 is a self-help service that lets you process
transactions like adding airtime or checking your
balance.
Get information, troubleshoot any issue or
reach a representative, all through text messaging!
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| Customer Care & Technical Support |
Need help with our website? Need to talk to someone
about your eligibility or application, or need technical
support? Please call us first!
1-800-SafeLink (1-800-723-3546) |
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‡Video typically streams at DVD quality. At 60GB, we reserve the right to review
your account for usage in violation of SafeLink Wireless Terms and Conditions.
Unused balance will not carry over from month to month. A month equals 30 days.
**Your Hotspot or BYOP service can only be activated where Service is
available,
offered, and supported by SafeLink. Services are provided at SafeLink’s
discretion. Compatible device required.
TracFone Wireless, Inc. offers plans under its brands that can be supported by
Lifeline, the Affordable Connectivity Program (ACP), or both. Lifeline is a
government benefit program. Only eligible consumers may enroll in
Lifeline. ACP is
a government benefit program operated by the Federal Communications
Commission. Households may be eligible for ACP if they are qualified for Lifeline,
free or reduced-price school lunches or breakfasts, Special Supplemental Nutrition
Program for Women, Infants and Children (WIC), a Pell Grant, or have income less
than or equal to 200% of the Federal Poverty Guidelines.
Lifeline and ACP
supported services are non-transferable and limited to one per household.
When you enroll in ACP or Lifeline with us, you consent to our sharing your
information with the Universal Service Administrative Company to ensure the
proper administration of these programs. You authorize us to communicate any
information provided to us to the Universal Service
Administrative Company for the
purpose of providing the Lifeline and/or ACP benefit to you. If you currently receive
ACP or Lifeline from another provider and you enroll in those programs with us,
your other ACP and/or Lifeline benefit with the other provider will be terminated.
You are not required to enroll in ACP to enroll in Lifeline or to enroll in Lifeline to
enroll in ACP. You may
choose to enroll with us in ACP, Lifeline, or both or you
may choose another provider for either or both government discounts.
Your service will be subject to the Terms and Conditions for the brand and plan
that you select. All services are provided by TracFone Wireless Inc., a Verizon
company. The service upload/download speeds and data caps vary based on the
available
Lifeline and/or ACP qualifying plan that you select and the capabilities of
your device; please visit https://www.safelinkwireless.com for information of
available plans, their terms and conditions, and a list
of available connected
devices which you may purchase. ACP Customer service may be reached at
1-833-333-9227. Upon the conclusion of the ACP benefit, if you choose to
continue to use our service, it will be subject to the
regular rates, terms, and
conditions for the plan you select.
If you have any concerns or questions about potential fraud or other misconduct associated with our Lifeline or Affordable Connectivity Programs, our Compliance Hotline is available 24 hours a day, 7 days a week. The Compliance Hotline allows reports to be made anonymously to Verizon, our parent
company.
Website: http://verizonethics.com
Email: ethics@verizon.com
Phone: 844-894-8433
ΔMessage and Data rates may apply. Please refer always to SafeLink’s Privacy
Policy at safelinkwireless.com/privacypolicy and to the latest Terms and Conditions of Service at safelinkwireless.com/termsandconditions.
When you purchase, activate, or use a SafeLink phone or SafeLink Wireless services, you agree
to comply with the latest Terms and Conditions of Service, which are subject to change
without notice. Please refer always to the latest Terms and
Conditions of Service at SafeLink.com. SafeLink is a registered trademark of
TracFone Wireless,
Inc., a Verizon company. © ##year## TRACFONE. 9700 NW 112th Avenue, Miami, FL 33178.
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