SafeLink Wireless
Learn the basics of SafeLink.
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SafeLink Wireless
Welcome to the SafeLink family
Keeping you connected is our top priority
You made a great choice with the ##udf1## plan. We want you to have all the tools needed to enjoy your service, and use SafeLink as your primary and only cell phone provider.
Keep your service active
As per FCC requirements there are 3 important rules you must follow to keep your service active:
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Keep your phone on.
Make sure your phone remains ON in
order to receive your benefits.
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Use your phone.
Make a call, send a text or use data
(without Wi-Fi) at least once every 30 days.
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Recertify yearly.
You must verify your eligibility for the
SafeLink program once a year.
HELP to 611611 for Fast Answers icon
Text HELP to 611611 for Fast Answers
611611 is a self-help service that lets you process transactions like adding airtime or checking your balance. Get information, troubleshoot any issue or reach a representative, all through text messaging!
Customer Care and Technical Support icon
Customer Care & Technical Support
Need help with our website? Need to talk to someone about your eligibility or application, or need technical support? Please call us first!
1-800-SafeLink (1-800-723-3546)
FCC icon
FCC Complaint Center
Click here to file a complaint regarding the Affordable Connectivity Program (ACP).
https://consumercomplaints.fcc.gov/hc/en-us
1-877-384-2575
Compliance icon
Verizon Ethics
To report compliance issues, call
1-844-894-8433
Email: ethics@verizon.com
ΔMessage and Data rates may apply. Please refer always to SafeLink’s Privacy Policy at safelinkwireless.com/privacypolicy and to the latest Terms and Conditions of Service at safelinkwireless.com/termsandconditions.
SafeLink is a registered trademark of TracFone Wireless, Inc., a Verizon company. SafeLink Wireless is a LifeLine supported service, a government benefit program. Only eligible consumers may enroll in LifeLine. LifeLine service is non-transferable and limited to one per household. Documentation of income or program participation may be required for enrollment. Offers vary by State and may not be available in all service areas. In the event of a conflict, the Terms and Conditions of Service available at https://www.SafeLink.com shall apply.
When you purchase, activate, or use a SafeLink phone or SafeLink Wireless services, you agree to comply with the latest Terms and Conditions of Service, which are subject to change without notice. Please refer always to the latest Terms and Conditions of Service at SafeLink.com. SafeLink is a registered trademark of TracFone Wireless, Inc., a Verizon company. © ##year## TRACFONE 9700 NW 112th Avenue, Miami, FL 33178. Unsubscribe   |   Privacy Policy

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