Here’s your preview of what to expect.
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| During this time of transition, we’re committed to keeping
you connected. Although the Affordable Connectivity Program (ACP) extension is expected to end on ##udf1##, the good news is you will still receive benefits from Lifeline. |
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| Here’s how your benefits will change starting ##udf2##: |
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Need more benefits?
Take a sneak peek. |
| To help you get the most out of your service, we’re launching new paid add-ons. |
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| Text∆ HELP
to
611611
for
Fast
Answers |
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611611 is a self-help service that lets you process
transactions like adding airtime or checking your
balance. Get information, troubleshoot any issue or
reach a representative, all through text
messaging!
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| Customer Care & Technical Support |
Need help with our website? Need to talk to someone
about your eligibility or application, or need technical
support? Please call us
first!
1-800-SafeLink (1-800-723-3546) |
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##img36391afv2##‡Video streams at up to 480p. Unused balance will not carry over from month to month. A month equals 30 days.
TracFone Wireless, Inc. offers plans under its brands that can be supported by Lifeline, the
Affordable Connectivity Program (ACP), or both. Lifeline is a government benefit program. Only eligible consumers may enroll in Lifeline. ACP is a government benefit program operated by the Federal Communications Commission. Households may be eligible for ACP if they are qualified for Lifeline, free or reduced-price school lunches or breakfasts, Special Supplemental Nutrition Program for Women,
Infants and Children (WIC), a Pell Grant, or have income less than or equal to 200% of the Federal Poverty Guidelines. Lifeline and ACP supported services are non-transferable and limited to one per household.
When you enroll in ACP or Lifeline with us, you consent to our sharing your information with the Universal Service Administrative Company to ensure the proper administration
of these programs. You authorize us to communicate any information provided to us to the Universal Service Administrative Company for the purpose of providing the Lifeline and/or ACP benefit to you. If you currently receive ACP or Lifeline from another provider and you enroll in those programs with us, your other ACP and/or Lifeline benefit with the other provider will be terminated. You are not
required to enroll in ACP to enroll in Lifeline or to enroll in Lifeline to enroll in ACP. You may choose to enroll with us in ACP, Lifeline, or both or you may choose another provider for either or both government discounts.
Your service will be subject to the Terms and Conditions for the brand and plan that you select. All services are provided by TracFone Wireless Inc., a
Verizon company. The service upload/download speeds and data caps vary based on the available Lifeline and/or ACP qualifying plan that you select and the capabilities of your device; please visit https://www.safelinkwireless.com for information of available plans, their terms and conditions, and a list of available connected devices which you may purchase. ACP Customer service may be reached at 1-833-333-9227.
Upon the conclusion of the ACP benefit, if you choose to continue to use our service, it will be subject to the regular rates, terms, and conditions for the plan you select.
If you have any concerns or questions about potential fraud or other misconduct associated with our Lifeline or Affordable Connectivity Programs, our Compliance Hotline is available 24 hours a day, 7 days a
week. The Compliance Hotline allows reports to be made anonymously to Verizon, our parent company.
Website: http://verizonethics.com
Email: ethics@verizon.com
Phone: 844-894-8433
ΔMessage and Data rates may apply. Please refer always to SafeLink’s Privacy
Policy at safelinkwireless.com/privacypolicy and to the latest Terms and Conditions of Service at safelinkwireless.com/termsandconditions.
When you purchase, activate, or use a SafeLink phone or SafeLink Wireless services, you agree to
comply with the latest Terms and Conditions of Service, which are subject to change
without notice. Please refer always to the latest Terms and
Conditions of Service at SafeLink.com. SafeLink is a registered trademark of
TracFone Wireless, Inc., a
Verizon company. © ##year## TRACFONE. 9700 NW 112th Avenue, Miami, FL 33178.
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